Education

 

Pennsylvania State University Capitol College – Harrisburg, Middletown, PA

Bachelor of Science in Computer Engineering (Security and Risk Analysis), December 2019

Minor Information Science and Technology, December 2019

High School: American Int School Lagos Nigeria

Graduated: June 2012

 

 

Experience

RELATED EXPERIENCE

IT Systems Development Manager  2019 - Present

Conduent

• Served as point of contact for the Pennsylvania Department of Health and Human Services.

• Worked with IT Manager and business executives for status reporting and establishing strategy.

• Developed detailed project design plans by tracking and evaluating progress from inception to satisfactory completion in terms of schedule, budget and scope.

• Provided direction and supervision to individual contributors and supervisors.

• Managed a team of 200 - 250 employees, systems, servers and contractor resources.

• Assisted with interviews and hiring of new team members.

• Provided direction to employees according to established policies and management guidance.

• Coordinated across multiple teams, both internal and external, to facilitate timely and quality implementations of IT systems initiatives.

• Verified project results through strategic analysis and conducting system audits of technologies implemented.

• Used HTML and Java to design and maintain Conduent web based application called Kidstar.

• Managed and maintained virtual and physical servers located throughout the United States.

• Oversaw issue creation and resolution process using ServiceNow ticketing system.

• Oversaw the change management process internally and with the Pennsylvania Department of Health and Human Services.

• Used Visual Studio and UltraEdit to direct and coordinated activities related to the design, development, and implementation of system enhancements and modifications with SQL, Java and XML script.

• Maintained ownership of entire Systems operations – from Infrastructure, Network, Change Design, development, project implementation and client communication.

• Reviewed status of system applications and prepared recommendations for improvements.

• Executed projects for federal and state compliance with yearly audits.

• Participated in pricing and technical reviews of proposals, bids, and contracts.

• Reviewed and provided recommendations on IT expenditures.

• Developed project scopes & objectives, while implementing technological strategic solutions within assigned functional areas.

• Preserved assets by implementing information security business best practices.

​

Senior IT Business Analyst  2019 - Present

Conduent

• Planned requirements phase activities including but not limited to identifying and documenting system roles and responsibilities.

• Used AutoFTP & WIN-Scp to configure automated tasks in Microsoft task scheduler with using MS-DOS scripting language in LAN/WAN directory.

• Worked with C-level executives as well as project management experts to identify data sources, and their relationship to the wider customer journey.

• Directed IT department's financial operations, systems and personnel performance.

• Developed estimates, timeline and ownership for deliverables including appropriate requirements management techniques.

• Prepared quarterly financial forecasts and audits that serve as primary sources for executive management, resource allocations, strategic planning and budgeting.

• Maintained global IT ticketing system using ServiceNow for application and network failures.

• Coordinated and executed tasks within configuration management, change management, performance assessment, and engineering analysis and system integrations.

• Analyzed tradeoffs between user needs, usability considerations, performance impacts, system capabilities and constraints, to allow solution-orientated designs that align with scope, schedule and cost parameters of Conduent.

• Used SQL to regulate access to Conduent systems and databases.

• Developed structured systems and GUI's for data driven assessments of client business processes using XML, JAVA and C++.

• Gathered data from client environments through a combination of process mapping, stakeholder interviews and contextual data sources.

• Managed requirements artifacts development, including resolving issues, driving to on-time completion while adhering to inspection and approval processes.

• Planned, developed, tested & deployed migration of Windows servers and applications (DNS, DFS, DHCP, FTP).

• Mitigated all phases of the SDLC to ensure implementation of system requirements.

​

Database Administrator 2017 - 2019

Pennsylvania Higher Education Assistance Agency

• Assisted customers with troubleshooting online account issues in .Net environment.

• Managed National Student Loan Data Systems and used SQL to update borrower student loan profile.

• Modify the database structure, as necessary, from information given by application
  developers.

• Used DOS system to maintain and analyze loan data.

• Involved in infrastructure defining, designing and validating for the new applications.

• Created and manage primary database storage structures for application
  developers.

• Helped company go through audits for data accuracy and performance; also, for acquisition related due diligence.

• Monitor and development the SQL servers for space regularly and perform capacity planning every quarter for new client databases.

• Mitigated inbound calls on a variety of account issues.

• Processed disaster recovery plan and implemented servers and applications.

• Processed incoming correspondence, forms, and other documents received from customers.

• Conducted in-depth analysis of customer student loan portfolios based on US tax regulations and requirements.

• Managed and executed IBM Cloud database.

• Automation and standardization of SQL Server environment to operationalize repetitive tasks.

​

Business Analyst (Harrisburg Area Public School Foundation), 2016 - 2017

Pennsylvania State University Capitol College - Harrisburg

• Performed penetration testing & systems vulnerability assessment for compliance testing.

• Provided troubleshooting, repairs, testing, and modification of Local Area Network (LAN) / Wide Area Network (WAN) electronic equipment and services.

• Assist in the writing and review of organizational security policies to support internal control (access management, contingency planning & testing, Security Awareness, intrusion detection, Patch Management, Anti-Virus, etc.)

• Provided continued maintenance and development of bug fixes and patch sets for existing web applications.

• Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.

• Reviewed security logs to ensure compliance with policies and procedures and identifies potential anomalies

• Recommended network security standards to management.

​

Peer Tutor (Computer Science) 2016 – Present

Pennsylvania State University Capitol College - Harrisburg

• Met with clients on a one-to-one, small-group, drop-in, or classroom tutoring format(s) to give learning assistance.

• Assist with additional duties as needed, for example, covering front desk, assisting with new Student Welcome activities, organizing materials, and performing other clerical duties.

• Met with clients and clarified academic content as requested by the tutee.

• Assessed the student’s study skills: note-taking, daily study skills, time management, problem-solving, test-taking.

• Taught C++, Pearl, C#.Net, HTML, SQL, Java Script, CSS, Visual Basic, Agile Methodology, Java, Lynx, Python, PHP, IOS, Ruby/Rails.

• Attended mandatory tutor-training sessions as required by the Campus Coordinator.

​

Program Support, 2016

Envision

• Created HTML gaming development and web design

• Provided hardware and software support for local and remote users in an Apple/Windows environment

• Received first-hand student management experience

• Penetration testing for large enterprise networks.

• Managed project integration service

• Engaged in curriculum design

​

Data Analyst, 2015 - 2018

Pennsylvania State University Capitol College - Harrisburg

• Created tables, graphs, fact sheets, and written reports summarizing research results.

• Manage system information security architecture, design, installation, operational planning, and risk remediation activities on several server systems for various clients, ensuring all systems installed according to schedule

• Managed Web vulnerability program including creating requirements and procedures.

• Providing training to developers while achieving compliance and reducing Web risk exposure to within pre-agreed acceptable risk level.

• Published research materials

• Conducted risk assessment evaluating security of Web applications and related infrastructure, defining risk matrix, providing technical and executive reports with detailed findings, recommending mitigation strategies and performing cost-benefit analysis.

​

Owner/Senior IT Consultant, August 2011 – Present

Curb Consulting

• Managed final code review to ensure that best practices and procedures are adhered.

• Provided remote and onsite IT audits to clients.

• Kept up to date with NVD & CVE list in regards to client network security.

• Solved clients IT issues – determined changes, recommended projected modifications in regards to software and hardware.

• Used software development life cycles to ensure that application development was on track on Microsoft Azure platform.

• Conducted large-scale operating system migration and configurations for clients.

• Recommended and estimated the purchasing of new IT systems and infrastructure.

• Provided IT infrastructure automation solutions to clients.

• Developed IT policy documents for clients in regards to new IT architecture.

• Initiated IT testing to keep clients systems current with NIST and ISACA guidelines.

​

Lab Technician, 2010-2012

American International School Lagos Nigeria

• Kept records of circulated material

• Setup and customize software on new and old computers.

• Prepared, manipulated, and managed extensive databases.

• Developed research topics and formulated hypothesis.

​

Help Desk Managerial Assistant, 2009-2011

Let’s Go Bowling

• Provided third level support for the Help Desk and PC Lab

• Operated cash register and managed POS site

• Setup special use PCs and laptops for support personnel  

• Scheduled appointments with excel and schedule creator

• Trained new employees

 

 

Grants & Awards

 

• Penn State University Deans List Recipient 2012, 2013, 2016,2017

• AISL Class of 12’ AISA West African Community service Award 2012

• AISL Platinum Service Award 2012

• AISL Outstanding Researcher of the Year 2011

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